Shipping Policy (UK)

Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

Once your order has been processed, you will receive a notification confirming dispatch.

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Delivery Time

We currently ship within the United Kingdom only.

Estimated delivery time:
📦 Up to 6 business days from the date of dispatch.

Please note that delivery times are estimates and may vary due to factors outside our control, such as courier delays, weather conditions, or peak periods.

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Shipping Charges

Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.

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Tracking Information

Where available, tracking details will be provided via email once your order has been dispatched.

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Delivery Delays

We are not responsible for delays caused by courier services, incorrect delivery information provided by the customer, or events beyond our reasonable control.

If your order has not arrived within the estimated delivery timeframe, please contact us at:
📧 support@cozeebloom.co.uk

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Incorrect Address

Please ensure your delivery address is accurate at checkout. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details.

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Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us immediately at support@cozeebloom.co.uk so we can investigate and resolve the issue in accordance with UK consumer law.

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Contact Us

For any questions regarding shipping or delivery, please contact:
📧 support@cozeebloom.co.uk