Terms of service
Terms of Service
OVERVIEW
Welcome to Cozeebloom. The terms “we”, “us” and “our” refer to Cozeebloom.
Cozeebloom operates this website and online store, including all related information, content, features, tools, products and services (the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, set out your rights and responsibilities when you use our Services.
Please read these Terms carefully, as they include important information about your legal rights. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding contract under UK law.
To use our Services, you may be required to provide accurate and complete information, including your email address, billing, payment and shipping details. You confirm that all information provided is correct, current and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must not transfer or assign your account to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to display product descriptions and images as accurately as possible. However, colours and appearance may vary depending on your device and display settings.
We do not guarantee that product appearance or quality will meet your expectations. Product descriptions and availability may be updated or changed at any time without notice.
We reserve the right to limit or discontinue products at our discretion.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Orders are subject to acceptance by Cozeebloom. An order is only accepted once payment has been processed and confirmation has been issued.
We reserve the right to refuse or cancel orders at our discretion. If an order is cancelled, we will notify you using the contact details provided.
All purchases are subject to our Refund & Returns Policy.
Products are sold for personal or household use only and must not be resold or exported for commercial purposes.
SECTION 4 – PRICES AND BILLING
Prices are shown in GBP (£) and are subject to change without notice. The price charged will be the price displayed at checkout.
Prices do not include delivery charges or applicable taxes unless stated otherwise. Promotional pricing may be subject to additional terms.
You agree to provide accurate and up-to-date payment and billing information and authorise us to charge your payment method for your order.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Risk of loss passes to you once the goods are delivered to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, videos and design elements, is owned by or licensed to Cozeebloom and is protected by UK and international intellectual property laws.
You may use the Services for personal, non-commercial use only. No content may be copied, reproduced, distributed or used without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which are offered “as is” and “as available”. We have no control over and accept no responsibility for third-party tools or services.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content, policies or practices of third-party sites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all sales and transactions are made directly between you and Cozeebloom. Shopify is not responsible for any aspect of transactions conducted through our store.
SECTION 10 – PRIVACY
Your personal data is processed in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to such processing.
SECTION 11 – FEEDBACK
Any feedback or content you submit may be used by us on a royalty-free, perpetual basis for lawful business purposes. You confirm you have the right to submit such content.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions at any time and to cancel orders where necessary.
SECTION 13 – PROHIBITED USES
You must not use our Services for unlawful purposes, to infringe intellectual property rights, transmit harmful code, or engage in abusive or deceptive behaviour.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services at our discretion. Any obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”, to the fullest extent permitted by UK law.
SECTION 16 – LIMITATION OF LIABILITY
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded under UK law.
Subject to the above, Cozeebloom shall not be liable for indirect or consequential losses.
SECTION 17 – INDEMNITY
You agree to indemnify and hold harmless Cozeebloom and Shopify from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in full force.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Cozeebloom regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
For questions about these Terms, contact us at:
Trading Name: Cozeebloom
Email: support@cozeebloom.co.uk
Business Address:
17 Carisbrooke Avenue,
Leicester, LE2 3PA,
United Kingdom
Company Registration Number: 16763249